“Successful presenters guide listeners into treacherous scores. They offer essential information and then supervise listeners as they attempt to hear the music in a new way – hopefully with a new sense of wonder. If they do their job, their newbies leave better able to listen. Musical tour guide Rob Kapilow and his ‘What Makes It So Great?’ presentations fit this mold well. The Lincoln Center darling, ... with his sharp voice, quickpaced comments, snappy wit, and third-grade-teacher-like enthusiasm, ... commands an audience’s attention and offers many useful methods to listen more carefully to great works. ... Educating an audience is essential for the future of classical music – for education leads to music enthusiasm. What makes Rob Kapilow so great is that he mastered the act. ... In a field devoid of skilled practitioners, he satisfies listeners at many if not all levels of musical sophistication.”
    — New York Sun